uReport

City of Bloomington, Indiana

closed: Resolved #199852

Other:

Other: My apartment X32 has flooded 4x since April 2024, with the last time being on December 16, 2024. After the 3rd time it flooded on May 15, 2024, they informed me that a drain pipe was leaking directly into my apartment and placed a plastic pipe to extend the drainage. However, this was not a permanent fit and it flooded again. On December 17, 2024 I went into the leasing office and asked to relocated by the end of January. They stated they could not accommodate this and someone would reach out to me later in the week. No one did. I left a message on January 1st and they called me back on January 2nd. I informed my apartment that a mold test kit tested positive for mold in an air test of the bedroom as well as a swab test for under part of my living room and bedroom baseboards. I was informed mold was everywhere and in order to leave the unit I would have to find another tenant to sub lease it or pay 3 months rent for a buy out. I don't believe these conditions are safe for me in the long term and they are refusing to provide a permanent fix to the issue. Their current fix is to place another plastic drain pipe, which was only a fix from May to December.

Assigned to
Kenneth Liford

History

1/30/2025 13:06:32 Closed by Kenneth Liford

Complaint inspection w/tenant. Tenant had videos of apartment floor covered in water. Tenant had pictures of mold tests she did herself. Explained that we can not accept pictures/videos. Inspector checked walls and flooring for moisture. Nothing out of the ordinary on moisture meter. Inspector believes a clogged downspout is causing issues but no physical evidence. Not valid at this time.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Closed by Kenneth Liford Complaint inspection w/tenant. Tenant had videos of apartment floor covered in water. Tenant had pictures of mold tests she did herself. Explained that we can not accept pictures/videos. Inspector checked walls and flooring for moisture. Nothing out of the ordinary on moisture meter. Inspector believes a clogged downspout is causing issues but no physical evidence. Not valid at this time.

1/16/2025 16:33:14 Eddie Wright assigned this case to Kenneth Liford

Complaint inspection scheduled 1/30/2025 @ 11:30 w/KL. Meet @ Apt X32 w/Elizabeth. Agent notified s/w Amanda.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Eddie Wright assigned this case to Kenneth Liford You can use the link to follow progress on this case. Complaint inspection scheduled 1/30/2025 @ 11:30 w/KL. Meet @ Apt X32 w/Elizabeth. Agent notified s/w Amanda.

1/16/2025 12:26:53 Eddie Wright contacted Eddie Wright

Called to f/u on phone conversation of 1/7/2025 - LVM.

Sent notification to Eddie Wright, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Eddie Wright contacted Eddie Wright Called to f/u on phone conversation of 1/7/2025 - LVM.

1/16/2025 12:26:10 Eddie Wright contacted Eddie Wright

Complainant called back on 1/7/2025 and did not want to schedule a complaint inspection at that time. She is still negotiating release of her lease with her landlord. Will call to f/u with complainant.

Sent notification to Eddie Wright, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Eddie Wright contacted Eddie Wright Complainant called back on 1/7/2025 and did not want to schedule a complaint inspection at that time. She is still negotiating release of her lease with her landlord. Will call to f/u with complainant.

1/7/2025 10:40:48 Eddie Wright contacted Eddie Wright

Called to sch complaint inspection - LVM.

Sent notification to Eddie Wright, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Eddie Wright contacted Eddie Wright Called to sch complaint inspection - LVM.

1/7/2025 10:30:58 Rebecca Davis assigned this case to Eddie Wright

Eddie - I think we can go out and do a visual mold/moisture level inspection here. Christina asked me to send it up to front line to schedule if it qualified.

Sent notification to Eddie Wright, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Rebecca Davis assigned this case to Eddie Wright You can use the link to follow progress on this case. Eddie - I think we can go out and do a visual mold/moisture level inspection here. Christina asked me to send it up to front line to schedule if it qualified.

1/6/2025 13:01:07 Christina Finley assigned this case to Rebecca Davis

Please review this complaint and if you think it needs to be scheduled, reassign it to one of the front-line staff.

Sent notification to Rebecca Davis, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Christina Finley assigned this case to Rebecca Davis You can use the link to follow progress on this case. Please review this complaint and if you think it needs to be scheduled, reassign it to one of the front-line staff.

1/6/2025 12:55:57 Danna Workman assigned this case to Christina Finley

Sent notification to Christina Finley, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Danna Workman assigned this case to Christina Finley You can use the link to follow progress on this case.

1/3/2025 10:31:02 Anonymous assigned this case to Danna Workman

Sent notification to Danna Workman, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=199852 Anonymous assigned this case to Danna Workman You can use the link to follow progress on this case.

1/3/2025 10:31:02 Opened by Anonymous

800 N Smith Rd

CityBloomington
StateIN
Zip47408
Latitude39.172119140625
Longitude-86.480979919434
TownshipBloomington

Other cases for this location

StatusCase DateCategory
closed1/3/2025Unsafe Buildings
closed12/20/2022Animal Control & Neglected Pets
closed7/30/1997Other