uReport

City of Bloomington, Indiana

closed: Resolved #178374

Parking Meters and Citations:

Other: Apparently I wasn't clear in my first report. Both my husband and I had the data from our credit cards captured in one of the downtown parking meters - not the card itself. This resulted in fraudulent charges on our checking account and the need to cancel and replace the card. This is a serious issue, making the credit card option for the meters unsafe. Is there a way that the data can be encoded so that it can't be captured electronically?

Assigned to
Raye Ann Cox

History

12/20/2021 16:19:39 Closed by Raye Ann Cox

Michelle Wahl, Director of Parking Enforcement has been in contact with Ms. May

Sent notification to Raye Ann Cox, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178374 Closed by RayeAnn Cox Michelle Wahl, Director of Parking Enforcement has been in contact with Ms. May

12/9/2021 11:03:08 Adam Wason contacted Anonymous

Lissa- Was this using the credit card processor in the meter itself, or by using ParkMobile?

Sent notification to Raye Ann Cox, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178374 Adam Wason contacted Lissa May Lissa- Was this using the credit card processor in the meter itself, or by using ParkMobile?

12/9/2021 10:55:48 Raye Ann Cox commented on this case.

I have contacted the Director of Parking Services concerning this issue. Ms. Wahl will respond asap.

Sent notification to Raye Ann Cox, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178374 RayeAnn Cox commented on this case. I have contacted the Director of Parking Services concerning this issue. Ms. Wahl will respond asap.

12/9/2021 10:27:49 Adam Wason commented on this case.

Staff is coordinating a response and will be in touch.

Sent notification to Raye Ann Cox, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178374 Adam Wason commented on this case. Staff is coordinating a response and will be in touch.

12/9/2021 08:04:16 Anonymous assigned this case to Raye Ann Cox

Sent notification to Raye Ann Cox, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178374 Anonymous assigned this case to RayeAnn Cox You can use the link to follow progress on this case.

12/9/2021 08:04:16 Opened by Anonymous