10/5/2021 14:21:01 Closed by Anonymous
This case has been closed and a message sent via uReport.
Other: Extremely rude boat house attendants at Griffey Lake today. Instead of letting us know the lake was closed when they saw us unload and launch our kayaks; the attendant waited until we were launched and past the bridge before screaming at us that the lake was closed. Had he let us know if any sort of nicer way this wouldn’t have been a problem at all. He also just stood and watched us load back up our kayaks and did not explain at all that the lake was closed. There were many people fishing and using the dock today so that was confusing that the lake was just closed to us. Hateful interactions like this will cause us to gladly not use this facility again.
This case has been closed and a message sent via uReport.
Hello thank you for reporting this incident. We apologize for the negative experience. The staff member has been informed that his customer service skills must improve or he will not be able to continue working at the Boathouse.
Steve - please follow up with Rebecca on this.