Case Date:

8/11/2025

Detached water main cover, very dangerous

Case Date:

9/18/2025

The cover for the water meter is very loose on the sidewalk. It presents a hazard for people walking and for strollers and wheelchairs.

Case Date:

9/29/2025

Second night in a row (as well as other nights in the past week) where a jackhammer and other loud equipment is being used past 10:00 pm less than 100 feet from residential housing. Filed a report this morning after this occurred around 2:45 am and was told it was a "one-time occurrence" and would be addressed.

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

Case Date:

9/14/2023

Gigabit or AES or their contractors are installing fiber optic cable or something such as that. Will they be repairing all the grass from the holes and tracks from the heavy equipment?

Case Date:

11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

Case Date:

12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

Case Date:

1/17/2023

From Reddit Bloomington: Fiber cables damaging sewer lines We live right next to Bryan Park. About a week ago our toilet backed up, and after multiple visits from our (very honest and reasonable) plumber, we discovered that the city's fiber optic internet contractor had carelessly run an optic cable directly through our sewer line. This caused a ton of debris to get into our drain pipe and completely clog the pipe, necessitating a $10k repair. I called the city and apparently, this is happening to people all over town. (The person in the utilities office said I was the third person to call today with this exact problem, and our plumber said that this contractor got thrown out of Carmel for damaging so many sewer lines).

Case Date:

10/4/2023

Gigabit or Giga-something installed fiber optics in the neighborhood. The holes they dug in the grass were not repaired. After advising them of the situation they came out to "repair" the grass. The soil was filled with rocks and gravel. There were no grass seeds in the soil. I spent a whole day picking rocks and gravel out of the soil, buying top soil, and grassseed to fix this. The ground is no longer level and there's also rather gouges or chunks in sidewalks and curbs. The road had preexisting, but plugged pot holes near the Sare entrance, but now those potholes are open again and expanding.

Case Date:

11/19/2022

It is sinking and needs cleaned.