Case Date:

2/2/2025

Our water has had a sudden change in taste and odor. It literally tastes likes dirt.

Case Date:

2/4/2025

Sunday night I noticed a bad taste change in our drinking water. Others have noticed as well. I’m sure others have complained and I am aware of different source, but this is unacceptable. I have always been pleased with the water in the past but our water filter doesn’t even take this foul taste out of it. This needs to be taken care of immediately. Thank you

Case Date:

2/5/2025

Water tastes and smells horribly of algae

Case Date:

2/6/2025

I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste. Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste. We can't drink bottled water because of pfas and pfos. So what are we left with? Expensive water bottled in glass. Who can afford that on an ongoing basis? Honestly, you cannot expect people to drink that disgusting water.

Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

4/9/2025

Cold Tap water is brown, ran for few minutes with no change.

Case Date:

5/27/2025

all of building c hasnt had hot water in a week and a half. i have children, we cant clean,cook or anything. they have NO real.answers about when it will be fixed. they said bottom of hot water heater rusted out from leaking water, buy a new one sooner than a week and a half now. legally this is child neglect. i cannot care for my one and 3 year old. cause of no proper water. this building is legally not livable. they should have put us in another unit or a hotel. til this resolved, my neighbor had a newborn and cant bring her home without a proper enviroment aka no water.

Case Date:

8/13/2020

Lack of hot water

Case Date:

11/7/2024

Calcium deposits in the water are coming in the water lines. Please replace filter at meter.