Case Date:

11/22/2021

The skate park drain is clogged so water is just sitting there when it hasn't rained in a while.

Case Date:

12/5/2021

One of the toilets won't stop flushing.

Case Date:

12/20/2021

Around 50 people crowded in facility and no masks were present. We asked staff about mandate and sign on door and they said they couldn’t do anything. So, unfortunately we were following the rules and our children had to miss out because of no one wearing masks. Why is this even a mandate if no one enforces it?

Case Date:

5/15/2022

Broken locks on restroom door

Case Date:

5/23/2022

I work for The Villages Healthy Families program. We are a non-profit child welfare agency. I am looking for a fee waiver for a room rental at Twin Lakes to host a free, public class on infant safe sleep education. The class takes between 30-45 minutes and attendees receive a pack n’ play at the conclusion. There are no income requirements for the class. Would the Parks Department be able to waive the fee for this class? I offer it throughout the county to make it more accessible for those with transportation barriers. Thanks for the consideration!

Case Date:

7/19/2022

You made sure to label single use restrooms as for "all genders" but in throwing up the rules at the park, you made sure to mention to not change diapers outside of the restroom. But none of them have the labels for changing tables. You are so worries about offending anyone, you left out parents. Great job. Signs would be nice. Or changing tables in each stall. Something so I don't have to lay by 1 year old on the concrete that people have peed on. Thanks

Case Date:

7/22/2022

Why did the poolside basketball hoop at the Bryan Park pool get taken down midway through the summer?

Case Date:

10/31/2023

The showers between locker rooms 3&4 barely work. The showers between locker rooms 1&2 work great, its frustrating as it seems like an easy fix.

Case Date:

1/9/2024

Both shower drains are badly backed up, to the point of nearly flooding the adjacent bathrooms.This is extremely unsanitary as well as flooding risk to the facility. This has been reported to staff a minimum of five times over the past several weeks but to my knowledge no action has been taken.

Case Date:

1/12/2024

Frank Southern Ice Arena. Shower drain for locker rooms 3/4 is still clogged. Drain servicing locker rooms 1/2 has been cleared but drain for 3/4 is still backed up!!!