Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

8/12/2020

We have zero water coming out of our sinks, toilets, etc. I've been sent to voicemail on customer service multiple times and nobody is calling back to address the problem.

Case Date:

11/6/2024

Water is out for our unit and other units in building

Case Date:

7/30/2022

Water leek

Case Date:

10/15/2023

Water bill doubled since last month and toilets are having low water pressure. Worried that there might be a water leak.

Case Date:

6/9/2025

The grass in northern part of Bryan park appears to be wet. I saw water coming out of the ground near the basketball court. There are puddles in some places and in most places the grass is just soaking wet. Since there is no active rain, I thought that amount of water is unuy. And the water coming out of the ground could indicate a water leak. I attached a picture of the hole I saw. There is water coming out of it. But I couldn't attach a video from it here.

Case Date:

4/16/2025

Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike). Possibly for about a month the amber aircraft & night warning lights are inoperable. Could/Would this be checked, Thank You!

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

4/26/2017

I was a resident in Bloomington in 2014. My final ulitity bill was lost in the mail as I moved elsewhere. Trying to track it down to pay.

Case Date:

5/29/2017

Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well. I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived? If you let me know how I can solve this problem, it would be great. Thanks.