Case Date:

12/13/2025

The house on the NW corner of 10th and Park is a Chickering rental. The old light in the NE corner of their backyard finally burned out and they replaced it with a very bright light that is casting annoying light on both neighboring houses close by (715 and 711 E. 10th) all night long. Can you ask them to shield the light or redirect it so that it only lights up their property and does not shed blinding light on the neighbors? You'd think the would know better than to do something like this. Isn't there some sort of light trespass law?

Case Date:

11/3/2024

Sunday afternoons, even in the downtown area, should be a chance the peaceful enjoyment the premises of one's own abode. Today, however, the noise from the sidewalk musicians who are somehow sponsored by the record store on the east side of Walnut just south of Sixth Street, makes any peaceful enjoyment impossible. I have my windows shut, even though I should be able to have them open on a day as warm as this, and even though the windows are shut, the noise is quite intrusive. Does Bloomington not have a prohibition against this kind of use of the public right of way? Don't you need a permit, or can any business just say: Hey come play the drums and electric guitar out in front of my shop? More maybe they do have a permit. If they do, they should post it so everyone can see that it is allowed. I understand a certain amount of weird noises are part and parcel of downtown living. But this seems like an abuse of the downtown public sphere. Thanks for whatever you are able to do to help make downtown Bloomington actually livable.

Case Date:

12/27/2025

Visitors have no downtown visitor center for restrooms. My office is in fountain square, and parents w their students, as well as out-of-town visitors look for public bathrooms. It’s kind of gross that they have to go to the library or back to student apartment while they’re downtown. Do we want visitors to feel welcome? Thank you for your consideration.

Case Date:

11/24/2025

The upper line in this photo is a Duke Energy line with a half dozen shoes hanging off it and is a threat to power service in my neighborhood. Please ask Duke to remove them.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

12/23/2025

Portable toilet sitting right next to street in full view and on City property.

Case Date:

12/31/2025

Neighbor keeps revving engine of car located in garage multiple times of the day (mornings afternoon and night). This behavior has been happening for awhile now and becoming a nuisance.

Case Date:

1/9/2026

See case #201777. Did owner ever reply to letter from HAND? It has been almost a year, and nothing has been done. Wall along Lincoln is still in need of attention. Experience with property owner (Parker rentals) has been they will not do anything unless there is a fine involved.

Case Date:

4/11/2022

Both Trades District Garage and 4th Street Garage charging do not work. Several business owners from out of town visited with their EVs and could not charge their vehicles while visiting downtown Bloomington. Our next meeting is in two weeks. Can you resolve this problem? I talked to EV Connect, and they stated there is nothing wrong with the hardware and the maintenance is a policy put in place by the City.

Case Date:

4/20/2022

Hilton Remodel getting tiresome. This morning one of my co-workers had to drive over carpeting to get to his parking spot. We constantly have to avoid workers and forktrucks and debris everywhere. This has gone on for months. Also now there are garbage dumpsters overflowing that we have to walk past to get into our building. This is ridiculous. We pay for parking in this garage and have been tolerant but this is getting very tiresome. I've had to pick up large staples from beside and behing my vehicle at night to keep from getting flat tires. It's time something is done and especially now that there are numerous nasty dumpsters to walk past!