Case Date:

6/24/2003

REQUESTED EMERGENCY LINE LOCATES AFTER HOURS.

Case Date:

1/28/2003

BPD requested barracades to be set up at this address to aid Vectren with a gas leak.

Case Date:

9/1/2002

Emergency line locate.

Case Date:

1/29/2004

is permit required for city park parking lots reply- no permit required, can't leave your car overnight

Case Date:

1/8/2004

lost visitor permit, wants a new one reply- you can only get one per year per residence, sorry, gave phone # for parking div.

Case Date:

3/22/2002

cust was recently annexed. He is not pleased with having the new charge of 2.35 for stormwater since there are "no storm drains" where he lives.

Case Date:

11/20/2001

Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.

Case Date:

11/16/2001

He has Starz/Encore/HBO that he pays around $53.00 for. As part of this he receives channels 14 & 34. Channel 34 is not very clear. Upon calling Insight they informed him that these 2 channels would be switching to 78 & 77 and he would need to have a pay box to get the channels. The pay box is an additional $4.00 extra a month. He has 2 remotes that he now has to use for these 2 channels. Why does he have to pay twice for 2 channels? He talked with Insight but they would not give him a cl

Case Date:

9/19/2001

residence is at corner of n/s and e/w alley; Mike Bengston and utiliities crews recently graded and added gravel to alley, and he suggested she call PW/ENG dept. to request that the alley be paved

Case Date:

1/26/2001

Ms. Harris called our office on 1/26 complaining that her children were almost hit by a bus (bus #4, driver Glenn). She also complained that she was called the "n" word (which is a derogatory statement for an African American) by the bus driver), after she wanted to get off and he wouldn't open the doors for her and her children to get off the bus. She had stated that she was "very upset" by the service and names she was called by this bus driver.