Case Date:

8/10/2023

We have a lot of problems with our building, including automatic doors not working, trash disposal problems and maintenance issues. There are dozens of light bulbs out on each floor. Pivotal, the company out of Ohio who bought the property last year, has had staffing issues that have caused numerous problems and bills not getting paid like trash removal and landscaping for mowing. The Fire Marshal found issues with the elevator and I have no idea if they have been corrected. Many of the residents have mobility problems and they need the front and back lobby doors working properly. This company is notorious with retaliatory evictions which I understand is illegal in Indiana. People are afraid to complain for this reason. Two property managers have walked off the job in the past 2 weeks and our maintenance guy is worthless. Please help us get these issues fixed asap! The trash issue is fast getting out of control. Thank you for your time and help!

Case Date:

2/14/2020

None of the sidewalks (where they even exist) on 17th 18th and 19th street between Dunn and walnut have curb drops. In addition, the sidewalks are completely unkempt and in places unusable. As a wheelchair user who works at City Hall, this poses a major threat to my wellbeing when trying to walk to work or elsewhere in the community.

Case Date:

5/16/2020

347 south maple ave. Sidewalk nearly completely covered by bush. Unable to walk on sidewalk.

Case Date:

6/2/2020

Side walk completely covered by bush. Must walk into the street to pass. House Faces Kirkwood directly next to Rose hill cemetery. Directly behind Bloomington parks and red house.

Case Date:

7/1/2020

Overgrowth of brush and trees making it difficult to walk on the sidewalk.Property can be identified by a lot of tiger lillies in the landscaping. Resident wishes to remain anonymous but provided phone number to answer further questions if needed.

Case Date:

7/8/2020

Handicap parking spot should be on the south side of the ramp instead of further away from the building entrance.

Case Date:

7/15/2020

In the Westpointe subdivision, the sidewalk on the East side of Larkspur has never been completed. Also the sidewalk on the East side of Adams has not been completed to connect to the walk near the Youth Services building. When can we expect to have completed sidewalks in our neighborhood. We’ve been here 30 years and they’ve never been finished. Thank you?

Case Date:

8/3/2020

Help me understand why the library is still closed down (for the most part) surrounding public libraries are open plus Marion county where you can physically walk in the building how is it that something that's funded by taxpayers they can just stay in there pull a paycheck and it's just okay.

Case Date:

10/20/2020

Hello, I am not sure if I am in the right place or not, but we just moved to a new edition called Charlestowne Manor. A plumber on our road was found unresponsive in his car and is still unresponsive. The dispatchers did not know where we were because Triple Crown Drive is NOT on the map. If the dispatchers had known where we were located (the Ellettsville Fire Station is LITERALLY across the street and the guys could have ran there faster than they got there) the guy might have a better chance of survival. How do we get on the map?

Case Date:

12/11/2020

Switchyard park is supposed to be open until 11 pm. Everyday there are no lights on in the skatepark after dark. It is currently 7:17 pm with no lights, this could be a serious danger to the riders. Please fix this issue it would make a huge difference!