Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

2/23/2025

Urgent Complaint Regarding Road Conditions at Tulip Tree Apartments Dear manager, I am writing to formally raise a complaint about the poor road conditions at Tulip Tree Apartments, particularly the section of the road immediately after exiting the parking lot. As a resident, I have noticed that turning east from the parking lot has become increasingly difficult due to the uneven and damaged road surface. Since moving to Tulip Tree this academic year, I have experienced recurring issues with my car’s wheel alignment. In November of last year, I had to get a four-wheel alignment, and again in March of this year—both times due to a fault in the front right wheel’s toe angle. This issue never occurred during my previous residency at Campus View, but since living at Tulip Tree, I have had to perform two alignments in just a few months to prevent uneven tire wear and avoid further damage. Given that I frequently turn east when exiting the parking lot, my front right wheel has been subjected to excessive strain due to the poor road conditions. I understand that driving slowly over rough roads can help minimize vehicle damage. However, the actual road conditions make it nearly impossible to pass through slowly. Vehicles traveling westbound are affected by the angle of the road, making it difficult for me to accurately judge distances. As a result, I am often forced to accelerate quickly when I see an opening, further exacerbating the stress on my vehicle’s suspension and alignment. Indiana University has been actively repairing roads across campus, yet the roads around Tulip Tree remain in a severely deteriorated state. While I cannot directly prove that the road conditions are the sole cause of my vehicle’s alignment issues, the correlation is evident—especially considering that I had no such issues during my time at Campus View. The need for multiple alignments in such a short period is highly unusual and costly. I strongly urge the management to address this issue and take immediate action to repair the road. This is not just a financial concern for residents facing repeated maintenance costs but also a significant safety issue. I appreciate your attention to this matter and look forward to your response regarding any planned repairs. Best regards, Sherlock

Case Date:

3/5/2025

Hello- There multiple cars blocking the bike lane on washington between 4th and 3r streets this evening a bit after 6 pm (as is often the case). I wonder if there's anything the city can do about this; "patrolling the area" is definitely not working. thanks!

Case Date:

3/6/2025

Hello- There were multiple cars blocking the bike lane on Washington between 4th and 3rd Sts this evening a bit after 6 pm, as there often is. When there are 3-4 cars parked in the bike lane on this block, it really does cease to be a bike lane and is fully just a pick up/drop off lane for ride share drivers and pick up for davinci.  I wonder if there's anything the city can do about this? If anyone in the chain would care to hear, I have a simple solution that would 100% guarantee the bike lane would not/could not be blocked by cars. thanks again!

Case Date:

3/25/2025

Hello-There are regularly cars blocking the bike lane on Washington between 4th and 3rd St's a bit after 6pm.I wonder if there's a way for the city to make it clear to ride share drivers and customers of DaVinci that this is illegal and that they cannot block the bike lane. When there are 3-4 cars parked in the bike lane here, it really is no longer a bike lane and instead is a pick up/drop off zone. "Sending people to patrol the area" is definitely not working.  Thanks!

Case Date:

3/27/2025

Hello there van blocking bus lane so other buses can’t get though

Case Date:

4/2/2025

Blue, electric "Bird" bicycle #GTH2C has been parked out front of the Grab-n-go for weeks, on north side of 12th Street close to intersection with Indiana Avenue.

Case Date:

4/2/2025

The tree in front of the house is dead and a hazard. I tried to contact the homeowner's directly, but the phone number I had was incorrect. It fell on my house 2 years ago, it damaged their tenant's car. I'm worried that it will fall on my house again and may injure someone. This tree needs to be removed.

Case Date:

4/6/2025

Hello-There are regularly cars blocking the bike lane on Washington between 4th and 3rd St's a bit after 6pm.I wonder if there's a way for the city to make it clear to ride share drivers and customers of DaVinci that this is illegal and that they cannot block the bike lane. When there are 3-4 cars parked in the bike lane here, it really is no longer a bike lane and instead is a pick up/drop off zone. "Sending people to patrol the area" is definitely not working.  Thanks!

Case Date:

4/9/2025

Cold Tap water is brown, ran for few minutes with no change.