Case Date:

8/27/2013

Road construction project on South Rogers St. Particular address 2018 S. Rogers. My elderly aunt (85 yrs old) lives at the back of this driveway. For the second time this summer I have had to complain about her driveway being inaccessible. We can park on the street to visit, but because of her physical condition she cannot walk to the street to our cars. Last Wednesday concrete was poured, a family member talked to someone on the construction crew and was told it couldn't be driven on until Monday. This is Tuesday and the driveway is still inaccessable! How many days is a person expected to stay in their home because of this? I called the Public Works number earlier this summer, unfortunately I don't recall the date, but it was on a Friday and I asked to speak to the person in charge of this project, I was given Justin Wykoff's voice mail. He never returned my call. I called 339-1444 after normal work hours and they also tried to give me Justin's name but I said he never returned my call and it was urgent that we get this driveway accessible so she could leave her home. I was given the Contractor's phone number, I left a message for him, didn't receive a call back so I called him again around 8:30 that evening and he said he would get it fixed on Saturday. It was fixed by 10:30 Saturday morning. I never heard anything from Justin. I called Justin Wykoff again this afternoon and left a message, I have not received a call back. I went by there this evening at 5:30 and took pictures which I am attaching to show the current state of the driveway. We need to get her out of the house, she's elderly but that doesn't mean she should be trapped in her house. It should be a common courtesy if nothing else for Justin to return my call and at least tell me when we can get in her driveway. Would it be better if I just contact the newspaper next time and let them know that city employees and the contractors the city does business with does not care about our elderly citizens being stuck in their homes for more than 7 days because of this construction project? I'm sure there are other elderly people living in the midst of this construction but their homes may be closer to the street or they may not have someone to complain for them. I'm not sure what can be done to avoid this situation during the remainder of this construction, but I think every option should be considered beforehand for the elderly or handicapped citizens. I would like for Justin Wykoff to call me at the above number and explain to me what the delay is in gettin this driveway open and why he has not returned my calls. He could have at least followed up with me on the first complaint to make sure it was resolved.

Case Date:

11/7/1996

STREET CAVING IN WHERE WORK WAS DONE

Case Date:

9/9/1996

Ms. Borhan said the City tore up her driveway approximately a year ago and promised to return landscaping and everything back to "as was". She has not had any landscaping done and there is mud at the driveway.

Case Date:

8/12/1996

Says promised traffic calming devices have not been installed. Were told they'd go in right away (6th St). Says City Landscaper told him no one discussed watering of greenery with him. Says City departments aren't coordinating and work isn't getting done.

Case Date:

8/9/1996

Sidewalk on Maple from 5th to 6th was recently replaced. While it needed to be replaced, this was a historic sidewalk as are many on the west side. Policy should be developed to preserve historic sidewalks in original condition when repairing/replacing.

Case Date:

8/9/1996

She's at Walnut & Wylie. Why hasn't anything been done about Wylie Street in a month or more? She's losing business and Wylie Street residents are using her parking lot.

Case Date:

8/7/1996

Mr. Hoover called to complain about the recent construction on Tapp Road. He believes the construction caused his driveway to crack. I referred Mr. Hoover to Risk Management Department.

Case Date:

7/24/1996

1200-1300 S.MADISON (FROM GRIMES TO HILLSIDE) REYNOLDS CONSTRUCTION DOING WORK FOR UTILITIES DEPT. EXCESS DIRT/SAND NEEDS TO BE SWEPT UP.

Case Date:

5/15/1996

recent cut--cut repair is very rough and deteriorating

Case Date:

1/17/1996

Wants information regarding proposed development at the intersection of S. Rogers and Rockport Road. Also, upset that these roads and sidewalks may be widened unnecssarily and the elderly do not need extra taxes. The speed limit on rogers should be lowered too.