Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

5/30/2024

This is a photo of a storm water drain which has a visible cable present. This is not a request for action, just making you aware

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

7/30/2024

Fire hydrant is open -- water gushing out.

Case Date:

8/2/2024

Fiber contractor hit house sewer line—sewer is now backed up.

Case Date:

8/4/2024

Fiber install hit water line. Lots of water leaking

Case Date:

11/16/2024

There is a large construction caution sign that was left standing next to the sidewalk by the fiber optic installation crew. It has been here now for over 2 weeks without any obvious work still going on.

Case Date:

12/27/2024

Not sure who to contact for fiber installation issues. The workers installed a plastic access pipe in my front yard in the corner of driveway and sidewalk. Inevitably, a large truck is going to drive over it and crush it, potentially damaging the fiber. They removed the tarp with dirt, so I a now assume they are done? Would like to see this access moved farther from driveway.

Case Date:

2/4/2025

Water main pipe burst, again! Reporting excessive water usage and problem!