Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

Case Date:

3/11/1998

There is old trucks that have been taken apart and all of the parts are scattered all over the yard.

Case Date:

3/11/1998

NO WATER

Case Date:

3/10/1998

Mr. Howard called on 3/9/98 and stated that he has been experiencing a problem with sediments clogging up his faucet aerators for about 4 months.

Case Date:

3/10/1998

"Collegiate Painters" signs stuck in the ground at the following locations: The entrance to Spicewood on Sare Road; Entrance to Sommerset on Rogers Road; Entrance to The Stands on Rogers Road; Entrance to Greenbriar on High St; and going north on High St. (from Rogers Road) the street to the left.

Case Date:

3/10/1998

Pat reported that she sees Sanitation workers picking up trash WITHOUT stickers--resident puts a sticker on one of multiple cans and Sanitation takes them all. This happens a lot at a big rooming house at Woodlawn and Hunter.

Case Date:

3/9/1998

S

Case Date:

3/9/1998

Collegiate Painters; 1-800-945-5507 sign in Susan's yard.

Case Date:

3/9/1998

JUDY IS DAUGHTER IN LAW FOR ALICE WALTERS, SAID NEEDS STONE FRONT OF HOUSE TO DRIVEWAY WHERE CBU WORKED

Case Date:

3/9/1998

missed pick-up/trash: in alley