Case Date:

2/27/2025

Case Date:

2/27/2025

Good morning. I live at 2713 E Rock Creek CRT and today was our trash and recycling pick up. Last night I took my two large trash receptacles and one large recycling receptacle to the end of my driveway. This morning I left around 845am to take my kids to school and there was only one trash and one recycling receptacle at the end of my driveway. I live on a cul-da-sac so I could easily check with my neighbors and it has not been dropped in their premises. Can someone please explain what happen to my second large trash receptacle? Thanks

Case Date:

2/27/2025

Case Date:

2/27/2025

Not finding my trash can after leaving at the curbside Is it picked up by sanitation truck by error?

Case Date:

2/27/2025

Not finding my trash can after leaving at the curbside Is it picked up by sanitation truck by error?

Case Date:

2/28/2025

Case Date:

3/3/2025

trash has been piled up in front for six months

Case Date:

3/3/2025

Trash and a black futon mattress is around the dumpster

Case Date:

3/5/2025

Caller to HAND wants to report that large furniture items and trash are in the dumpster area but not in the dumpster. She says that this happens on a steady basis throughout the property. She said she has not notified management because in the past they have not responded. She would like a compliance officer to look at all the dumpsters, especially near garage 1. She says she wants to remain anonymous because is afraid of retaliation. I explained to her how to file e uReport on her own & gave ticket#.

Case Date:

3/5/2025

Construction materials left leaning on side of building 9 for several days. Maintenance left it. Also vomit, nails, trash in doorway and stairs creating a danger to pets and people walking.