Case Date:

2/10/1999

Ms. Sheldon called to complain about water problem in her basement. 3 weeks. ago (approx. 1/23/99) CBU was called because of water backup in their basement. Tom Staley came out after the water receded. She was very upset because Tom Staley was very rude and even got up in her face and talked very loudly. A plumber was called. He found that there was a backup in the sewer line and called the City. Now they have 12" of raw sewage in their basement and cannot live at home.

Case Date:

2/10/1999

Trash/For the last two weeks, her trash carns have been destroyed because you failed to put the cans back in the cart. Please put the cans back properly Thank you

Case Date:

2/11/1999

Several vehicles parking on the lawn.

Case Date:

2/11/1999

Several vehicles (sometimes as many as five) parking on the lawn.

Case Date:

2/11/1999

The dumpsters are overflowing - they need emptied - this is a consistent problem.

Case Date:

2/11/1999

STORM DRAIN FLOODING

Case Date:

2/12/1999

S

Case Date:

2/14/1999

WATER LEAK, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

2/15/1999

W

Case Date:

2/15/1999

Missed pick-up/trash: Says missed trash pickup 2 weeks in row.