Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.

Case Date:

1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

Case Date:

6/3/2015

Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.

Case Date:

3/28/1997

ACCT # 338-09700-01 CALL WITH QUESTIONS ABOUT $25.OO FOR FOUR LATE PAYMENTS. SAID HE WILL CALL ON MONDAY MARCH 31, 1997.

Case Date:

3/28/1997

SHE CALLED ON 3-28-97 TO COMPLAIN ABOUT BEING BILLED TWICE THE NUMBER OF GALLONS OF WATER MORE THAN SHE HAS BEEN PREVIOUSLY BILLED SINCE SHE HAS LIVED AT THIS ADDRESS.

Case Date:

2/26/2019

Forgot password, requested email but never recieved one to change it. Need to pay bill

Case Date:

4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

Case Date:

4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.

Case Date:

6/18/2019

Water leak causing increase in water bill