Case Date:

9/1/2025

Truck with boat attached parked on grass along E. West Alley between Jackson Street and Roger Street

Case Date:

9/2/2025

Cars cut through Matlock Heights to avoid the light at Walnut/Bypass. We need traffic calming here to slow traffic down. Cars are driving at high speeds and not watching out for walkers and children biking. This has been a major issue during the construction which is happening now on Walnut and the Bypass, but is also year round.

Case Date:

8/30/2025

Had to ramp up and down each floor of the garage up to 5th due to festival, game, etc overloading area with vehicles. No elevator in service for months. When will this be fixed? That is unacceptable for lack of accessibility in the Morton garage.

Case Date:

9/2/2025

The residence in 1428 has left trash for the summer and the Sanitation did not pick up. It's been at this location since June 2025.

Case Date:

9/2/2025

The residence in 1428 has left trash for the summer and the Sanitation did not pick up. It's been at this location since June 2025.

Case Date:

8/8/2025

our neighbor Kayleigh at this address never has her dogs on any leashes and allows to just go in and out the back door to use her yard and other yards. Never picks up any waste

Case Date:

8/15/2025

A dog has been barking for over an hour somewhere near the corner of eighth and Maple. I have never heard this dog in the neighborhood before and it sounds like it’s really distressed. With the fences and the overgrowth, I can’t see exactly where it is but when you come, you will hear it.

Case Date:

8/30/2025

Had to ramp up and down each floor of the garage up to 5th due to festival, game, etc overloading area with vehicles. No elevator in service for months. When will this be fixed? That is unacceptable for lack of accessibility in the Morton garage.

Case Date:

8/19/2025

Dead Skunk, is stinky

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.