Case Date:

6/28/2021

My daughter and I are regularly using the Bryan Park Pool this summer and I am upset at the lack of cleanliness of the pool itself. I had a pool growing up and I understand completely the challenges of keeping a pool clean. But it is OBVIOUS that little to no skimming or use of the pool vacuum is being done. There is constantly dirt in the pool along with leaves and other debris, band aids, live crawdads and yesterday (June 27) and dead mouse. This is clearly pathetic on the Parks and Rec staffs part to keep the pool clean and sanitized. It opens at 11am, staff needs to be there a little early to check the pool thoroughly to make sure it is in proper conditions to use. Stacey D.

Case Date:

8/10/2021

Last night - around 8:00PM there was a drone flying and then stopping above our house for about a 15 minute period. Cannot I find out who this was and what the nature of the data collection was?

Case Date:

8/15/2024

Can’t submit a stolen or missing item. The link sent to me after submission says link failed.

Case Date:

3/19/2025

I cannot get my reports to submit. It has an error code at least half of the time.

Case Date:

4/10/2025

Currently, the city only has one method for filing noise complaints, which is to call the number listed on the city's website. Having only one reporting method is extremely ineffective, and limiting the reporting method to only verbal communication creates a barrier for accessibility. There are individuals who cannot communicate over the phone - like me. Illness stole my voice years ago, but my hearing was not impacted - I still hear the noise. I just can't report it. Not sure what an adequate fix would be, as it would have to be something that is regularly monitored. (Address provided is rough estimate of area where heavy bass plays frequently, it could be one of these houses or an apartment building - I needed to put a location on the map, so I included that one.)

Case Date:

5/28/2025

The city Public wifi and city secure network wifi are not working in Waldron, Hill, and Buskirk Park.

Case Date:

1/2/2018

Broken water line

Case Date:

1/5/2018

Water is not coming in from the main. Suspect frozen pipe leading to house.

Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.