Case Date:

5/23/2025

Overgrown bush at end of driveway blocks view of driver to east bound traffic.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

5/23/2025

I had my car predatorily towed by Tow Time Towing and Recovery on 22 May, I believe in the afternoon. I woke up this morning needing to get to work, and my vehicle was gone. I panicked and assumed it had been stolen only to find it had been towed due to failure to display a parking permit – despite the fact that the parking lot was nearly completely empty, and I was not obstructing any parking. Additionally, I was parked in my parking place, but after driving, I forgot to return my parking pass to the mirror. The pass was removed because it obstructs my view while driving. I have seen that the cap cost in Bloomington for towing is $135 and yet Tow Time has insisted I owe them $170 for the tow. After explaining the situation they said there was nothing to be done. I have since not been able to get to work due to my vehicle being gone so unexpectedly and will have to walk over two miles to the impound lot to pay to retrieve my predatorily impounded vehicle. There were no warnings I was in violation, and this has caused a considerable disruption to my work schedule and put a very significant financial strain on me given the unexpected and, in my opinion, excessive nature of the fine for what was not an illegal action and was little more than a small error in forgetting to re-display my parking pass. I would appreciate any assistance in this moving forward, and I hope by filing this, I can assist in the prevention of predatory impounding like this moving forward.

Case Date:

8/27/2024

Call received to HAND from adjacent property owner. There is also a uReport under address 812 W 3rd that is duplicative. People are living year-round in an RV parked on an unimproved surface at 220 S. Maple Street. They have been there for about 18 months. I previously reported them to H.AN.D. and the city's legal department. There are also 3-5 other cars parked in the small property lot at all times. The man is apparently fixing cars for others. Various articles and garbage bags are often strewn about. Their has been many domestic violence and nuisance reports to the police and fire department during this time.

Case Date:

5/22/2025

There is a LOT of items in this yard. Items include a full sized refrigerator, a mini fridge, a window AC unit, a shopping cart full of junk, an RV that is full of junk without a door (it has been used for storage for YEARS!). Plus, many, many other things! I last reported this in early April 2025 and it is near the end of May and NOTHING has been done, yet the ticket for that says resolved. DOES THIS LOOK RESOLVED TO YOU? This is well within the city limits and as such it is the City of Bloomington's responsibility to ensure that this property gets cleaned up!

Case Date:

5/31/2025

Lawn has not been mowed for weeks. Grass and weeds are over 3 feet tall. Harboring wildlife.

Case Date:

5/30/2025

Vacant house drawing homeless and children.

Case Date:

5/9/2025

There are several issues: 1) Cars and frequently parked jutting into the alleyway or the city right of way, which is a hazard to traffic and also partially blocks exit from our garage. 2) Somewhere between 5 and 10 different cars come and go on a regular basis, some of which stay overnight at different times. Thus, the backyard is sometimes stuffed with cars. It's not clear who lives here and what the nature of the living situation is. For example, is this a community that provides mental health services to young men? If so, is it appropriately registered with the city? There is too much traffic at this property to fit a typical family or group living situation. I think there needs to be a welfare check or a visit of some sort by the city. 3) There still is trash stuffed underneath a blue tarp, including half of a toilet.

Case Date:

6/2/2025

Overgrown brush blocking driver's view of street traffic. Blocks view from driveway.

Case Date:

6/2/2025

Lawn overgrown. Grass and weed over three feet high.