Case Date:

12/5/2024

In the alley area in the rear (east) of this property (marked with a red arrow in the bottom map photo), there is deterioration in the street causing a drainage issue. It appears that the water is draining through a gap between the drainage grate and the concrete, which is causing erosion and sinkage in the street. The homeowner provided the top photo of the drainage in early October. Can we receive confirmation of whether the repair in this location is under the jurisdiction of the City or of the Renwick Neighborhood Association? If it is under the jurisdiction of the City, this report is to notify that this drainage issue should be addressed. If it would be helpful to provide any further information, please reach out.

Case Date:

12/5/2024

In the island area across the street from 2133 Melville Cir, there are pine trees that may need to be pruned or removed. Currently, the landscapers are unable to access the area beneath the trees to clean up debris effectively, and the significant amount of debris dropped by the trees is clogging nearby street and ground drains. It is suspected that this clogging is causing issues with flooding in the area. Additionally, there is a street drain on the southwest side of the island/Melville Circle that may be causing issues, including a sinkhole in the island lawn adjacent to the street drain. Can we receive confirmation of whether some or all of the repairs in these locations (within the island and on the street of Melville Circle) is under the jurisdiction of the City or of the Renwick Neighborhood Association? If it is under the jurisdiction of the City, this report is to notify that these issues should be reviewed and rectified to avoid flooding. If it would be helpful to provide any further information, please reach out.

Case Date:

12/5/2024

When my trash was picked up this morning the lid was broken. It has a hole in top about 6 or so inches. Can I get a replacement lid? It’s the gray trash can and everything else is fine.

Case Date:

12/5/2024

When my trash was picked up this morning the lid was broken. It has a hole in top about 6 or so inches. Can I get a replacement lid? It’s the gray trash can and everything else is fine.

Case Date:

12/5/2024

broken glass in the street from junk falling off someone's trailer

Case Date:

12/5/2024

The FBI is advising Americans to avoid sending text messages. A lot of city business is conducted via text. Is the city considering issuing some kind of guidance on this topic? And more broadly, is the city considering any changes to its cell phone policy? As it stands many employees are expected/required to use their personal devices for work, and they are not eligible for a city issued phone and there is no option for a stipend. Thank you.

Case Date:

12/5/2024

House is discharging wastewater directly onto sidewalk, which in this weather is freezing and causing a safety hazard.

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

12/5/2024

A drain grate is missing at the corner of the parking lot across from Courtyard Suites by Marriott on S College. I believe this missing cover is on Monroe County property. In any case it drains to either a tributary to Clear Creek or Clear Creek itself. The creek is buried under S College, the Marriott Parking lot and a cement pad running the length of the house to the south. I have a wider view shot better showing the location but uReport will only let me upload a single photo so I have uploaded a close up of the missing grate. It's been like this for several weeks and I am just today remembering to upload the photo I took.

Case Date:

12/5/2024

Potentially tire popping pothole in north bound lane at end of the driveway.