Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

12/29/2021

Recycling was not picked up today at 4001 e Providence ct Bloomington, IN. Our bin was out and spaced appropriately and neighbors had theirs picked up but we were skipped. Can we please get this picked up? Our bin is full and already have more recycling needing put into the canister before next week (1/4/22) pickup.

Case Date:

2/10/2022

The Avenue throws their recycling into the trash can. However they label it as recycling! This isn’t good for the environment or the general public

Case Date:

2/23/2022

Over the past few weeks, recycling has been strewn about the streets throughout Eastern Heights. It appears that papers and other lightweight items are floating out when the carts are being dumped into the truck.

Case Date:

10/25/2023

Did not pick up recycling.

Case Date:

11/27/2023

Our recycling has not been picked up after meeting all requirements and have caught the collector opening the recycling looking at it then taking a peice out to make it look like we were overflowing then turns the can sideways so they do not pick it up. We have camera evidence as well.

Case Date:

11/29/2023

The lid of my recycling bin was broken during collection this week. Please replace it.

Case Date:

11/30/2023

No one will tell me how I can get the Recycling bins I ordered thru your site

Case Date:

12/6/2023

The guy didn't collect the recycling, opened the lid covered again, and just left it there... I can't see any item that shouldn't been there, and this has happened a few times now, what is wrong?

Case Date:

12/12/2023

My recycling was not picked up although the bin was in its usual place. Two of my neighbors’ recycling was picked up. I will put it out next week but I wanted to report this.