Case Date:

11/30/2001

Ms Fisher called and stated that they are being charged $1 per month for the cable guide that is no longer being printed. Ms. Fisher stated that she contacted Insight and was told that she was on a program that had been "grandfathered" and that if she had Insight take off the charge for the guide her bill would increase. Ms. Fisher stated that she believes that this is unethical and possibly illegal as Insight is keeping a $1 profit every month and not delivering the guide as promised.

Case Date:

11/30/2001

faxed to sanit. kb/ 11/30/01 4:15 kb/ Missed pick-up/trash: Trash been there since Thanksgiving - please pick up on Monday if not this weekend!

Case Date:

11/29/2001

The trash is always over-flowing from their trash cans. It is always stored in front of the house. This is a constant problem.

Case Date:

11/28/2001

no sticker

Case Date:

11/28/2001

non-collectable plastics; cardboard not broken down

Case Date:

11/27/2001

Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.

Case Date:

11/27/2001

no sticker

Case Date:

11/27/2001

no sticker

Case Date:

11/27/2001

no heavy

Case Date:

11/27/2001

NO STICKER; HAZARDOUS WASTE; YARD WASTE IN PLASTIC BAGS