Case Date:

3/3/2003

items not properly sorted

Case Date:

3/3/2003

items not included in program

Case Date:

3/3/2003

recycs and nonrecycs mixed, items not included in program, items not proerly sorted

Case Date:

3/3/2003

items not properly sorted

Case Date:

2/27/2003

Sara sent a letter via fax stating the following: November 2002 Sara spoke w/ Mr. Phillips and Paula Dodds regarding the billing situation for acct #67625. She was faxed a statement saying they owed $100.14 and this would bring them current. Since that point their bills are still showing a balance forward. She has contacted CBU on numberous occasions as to where this bal is from w/ no succcess. She feels that CBU has lost their interest in satisfying their customers.

Case Date:

2/26/2003

States that public sidewalk needs shoveled.

Case Date:

2/25/2003

She advises that Burger King has been dumping their parking lot snow on the sidewalk all winter long and this is the current situation. She must travel on the street or across their icy parking lot as the sidewalk is impassable.

Case Date:

2/25/2003

See memo.

Case Date:

2/25/2003

faxed ljl/ missed pick-up/trash:

Case Date:

2/25/2003

faxed ljl/ missed pick-up/trash