Case Date:

9/9/2022

We all are aware of the taste and smell issue with the water right now. I work at the hospital and many of my patients refuse to drink it because it tastes so bad, as do I. The smell in the shower or when pouring water to boil is so bad. My big issue is that my dog has become very ill with bleeding upon urination, vomiting, and severe diarrhea. When I took her to the vet there were 3 others in the waiting room with dogs with the same issue. I know we have been told that the water is safe to drink but I'm not sure this is a coincidence. I worry that there have not been enough testing done on the safety of the algae in the water on pets. I will be giving mine only bottled water and hope she survives this illness but really want this issue resolved.

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

Case Date:

10/29/2024

I just read the article where you're using a coconut powder treatment in the water. My wife is highly allergic to coconut. What are we supposed to do!? Whose stupid idea was this? Is there a way for us to filter this out? I mean we've ended up in the hospital before because she consumed coconut oil in food that we didn't know was in there. This is serious for us. Please stop this process. Help!

Case Date:

10/16/2013

Meter pit was relocated and customer wants to know when yard work will be done in her yard.

Case Date:

9/8/2015

Customer wants yard work done, after a fire hydrant was replaced in his yard.

Case Date:

10/9/2020

Purchased house in June and it appeared there had recently been a new sewage line of some type installed in the front yard. However, there is now just a broken clay pipe in the front yard and ground is very uneven where this pipe was left. I assume this should have been removed and level when the new line was installed?

Case Date:

6/27/2022

Brand new owner, I was cutting grass with my riding lawn mower, the lawn mower blades made contact with the sewer/water metal plate damaging the cover. There is a hole on top of the metal plate that needs to be repaired. I put an orange cone to cover the hole. This hole is not big enough for a kid to fall but someone could get hurt and trip.

Case Date:

2/7/2025

water from bathroom and toilet not going down.

Case Date:

8/9/2013

Water standing and running down the street in front of his residence

Case Date:

11/6/2013

big water puddle in driveway, stays wet.