Case Date:

7/9/2024

Garbage is all over the back of the lot. It looks like a dump. It is covering the woods and smells really terrible. There has been a person(s) living back there and they have a restraining order against them. The property is covered with trash, food, furniture, and needles. It is a hazardous area. The woods keep it covered during this time of the year, but when the leaves are gone it is really obvious that it is being used as a place to live.

Case Date:

7/9/2024

Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.

Case Date:

7/9/2024

trash in front of house

Case Date:

7/9/2024

Excessive growth over sidewalk can't walk on sidewalk

Case Date:

7/9/2024

Excessive growth over sidewalk can't walk on sidewalk

Case Date:

7/9/2024

A couple of trees fell in the woods that border my property in between 3897 S Claybridge anda the assisted living facility. The house is rented and I don’t know the owners. One of the trees is blocking the sidewalk. Yesterday, I witnessed a mom with a little kid on a trike going into the street to try to get around it with a vehicle having to swerve to not hit them. I am concerned because there are a lot of folks who use the sidewalk and a high level of traffic, which increases the odds of an accident.

Case Date:

7/9/2024

water main marker protruding from sidewalk

Case Date:

7/8/2024

Please inspect the tree behind the New Hope dumpster that is on Park District strip of land. The tree is severally leaning and resting against another. It might be compromised due to last weeks storm. It might have been responsible for a smashed car windshield. If not there is some dead branches that are a risk to the New Hope staff and client parking on the North side of the property.

Case Date:

7/8/2024

An increasing number of individuals are sleeping on the sidewalk every night along with their belongings. They are shielded from view & passing cars by presence of the tree planter. These people inevitably need to use the bathroom throughout the course of the night and do so on the surrounding properties leaving fecal messes all around - both an unsanitary hazard and burden on those who have to clean it up. In the mornings when they leave the area there is always a sizeable mess of garbage, clothing, personal belongings, needles... left behind on the sidewalk, tree planter ledge and surrounding areas.

Case Date:

7/8/2024

City ally I keep 2/3 mowed used to be 3/4 but overgrowth keeps on coming. Poison Ivy is also growing in the overgrowth. To my knowledge, no one has touched it this growing season. It’s out of control. It is also in the way of the service I pay to mow the city alley , my yard and the tree lot out front. I also have concerns about the growth on the side of the house that is entwined in the utility lines.