Case Date:

9/1/2025

Large pile of mulch has been in the front yard along the street for several months, weeds and mold are growing in the pile. This occurs yearly.

Case Date:

6/25/2018

There are several city tree's growing out of the side walk that are touching the building at 108 East 6th street that need to be trimmed back.

Case Date:

9/24/2025

There is a large and active hornets' nest in the juniper tree where the Bryan Park walking trail converges with the Henderson St. sidewalk. The nest is on the east side of the tree and is partially hidden by the branches.

Case Date:

8/24/2019

Lacking accessible sidewalk ramps in Sherwood oaks neighborhood.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

9/13/2025

After reporting several urgent issues to maintenance Tenant was under the impression that his until would be inspected during the 3 day code inspection dates stated by management however no repairs have been made. Maintenance entered but never returned. For over a year I have reported my toilet and shower bubbling up waste that spills over into closet and connecting rooms. I have also reported several times that my light switches electrocuted my son and that several electronics have been short circuited due likely to unstable flowing electricity caused by water damage in the walls. This also has caused my lights to surge and my over range to fluctuate in temperature. My home floods multiple times a week which has caused the carpet to mildew and mold. Living with these issues have caused respiratory infections for myself and kids.

Case Date:

11/3/2024

Sunday afternoons, even in the downtown area, should be a chance the peaceful enjoyment the premises of one's own abode. Today, however, the noise from the sidewalk musicians who are somehow sponsored by the record store on the east side of Walnut just south of Sixth Street, makes any peaceful enjoyment impossible. I have my windows shut, even though I should be able to have them open on a day as warm as this, and even though the windows are shut, the noise is quite intrusive. Does Bloomington not have a prohibition against this kind of use of the public right of way? Don't you need a permit, or can any business just say: Hey come play the drums and electric guitar out in front of my shop? More maybe they do have a permit. If they do, they should post it so everyone can see that it is allowed. I understand a certain amount of weird noises are part and parcel of downtown living. But this seems like an abuse of the downtown public sphere. Thanks for whatever you are able to do to help make downtown Bloomington actually livable.

Case Date:

7/15/2025

Please remove graffiti from City-IU Bus Building's North West corner along the B-line.

Case Date:

7/28/2025

I am 62 years old, and this time last year I was just getting back to work after 3 1/2 months rest healing from a broken ankle. When I moved in to 1200 W 12th St, I noticed the sign (photo #1). I even asked Bloomington Housing Authority about it. They said it would be okay to park in front of my apartment. I have been parking in front of my apartment since March 2024. No tickets, no problems. It made it very easy to get to my apartment - load or unload my car - and I could keep an eye on it while in my apartment. Today I get home from work (I work full time at IU as a custodian. Yes - I work FULL TIME and still need Section 8 to get a place to live) to see fresh paint denying me my usual parking spot. I had an ADA tag for a while, but it was temporary. It expired. The problem is: I can’t see my car now unless I get up and look through the one window that lets me see my car. If I have to park farther away, I won’t be able to see it at all, and I will have to walk farther and across the street to access my car. I am old, diabetic, autistic and cannot walk a far as I could before the broken ankle. After work, it is very common for my right ankle to be aching on top of the Diabetic Neuropthy I have in both feet in addition to my jangled nerves from interacting with people and handling emergencies. This neighborhood can get a bit sketchy sometimes - it helped my normally high anxiety level to be able to see my car. My anxiety is already high from people walking so close to my apartment and cutting through my yard - can’t do anything about that so I live with that anxiety. I don’t want to break the law, but this is so unfair! I already pay $828 a month for this tiny apartment - that is ONE WHOLE PAYCHECK. My rent is figured as 30% of my GROSS income. I pay quite a bit for my taxes and Insurance, and I have quite a few medical issues so I have to scramble sometimes to get bills paid and pay for all the drugs I have to take. I live paycheck to paycheck. I have to work so I have health Insurance. Even though I am 62, I can’t get Social Security if I want to live here because it would price me out of Section 8 and I would have to move (AGAIN - I just moved in here a year and a half ago). I can’t work less because i need Insurance from work until I reach 65 and can get Medicare (if it still exists by then). If I have to park further away, then my ankle will be that much more achy when I get home. I’m going to see if maybe I can qualify for a permanent ADA Tag, but even then the 4 HOUR LIMIT would kick me in the butt. That doesn’t even take into account bad weather days or having to walk farther with loads. Where I am currently parked in photo #7 would be a better ADA space. Usually no one parks there, and it is closer to the Boys and Girls Club. Please help me.

Case Date:

8/29/2025

Acuff is closed but there are not any signage on prow rd to inform the public that is is closed until you get to it.