Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

9/10/2004

Larry reported to the HAND Department that there is trash out side of this address and the Sanitation Department will not pick it up.

Case Date:

7/6/2004

caller unsure of address (possible 1228 S Fess)brush piled very high in back corner of yard that connects with her yard; house is vacant-owned or managed by Pyrmid Properties

Case Date:

7/3/1997

Raw sewage coming up in the back yard.

Case Date:

5/19/1997

LEAKING INTO HIS GARDEN

Case Date:

6/19/1996

Line of sight problem due to bushes.

Case Date:

7/9/1998

C,B

Case Date:

4/15/2000

There is a stone wall located @ 1224 South Palmer that is falling down, some pieces have already fallen onto the neighbors yard. Please contact Mary Lou Mitchell (complaintants sister) @339-5096 with updates to the situation. There are also old gutters on the ground directly behind 1212 South Palmer, you can not see them from the street so you have to get out and go behind the house.

Case Date:

8/20/2007

trash in driveway and backyard, complaintant gives permission to come unto her property (1212 S. Palmer) to view if need be

Case Date:

6/5/2006

compost pile on property line, half way back, stench unbearable in heat