Case Date:

2/2/2000

Ms. Whitby stated that she resents fox sports network taking over c-span. Ms. Whitby states that fox network already has two stations and feels that it is unfair that they can pre-empt her television viewing with ball games. March 2, 2000: Ms. Whtiby was informed that a lack of bandwidth at the time caused the interruption of C-SPAN. Insight is currently working on this problem, but until more bandwidth is available, C-SPAN will continue to be interrupted for bball games.

Case Date:

1/30/2000

WATER MAIN BREAK, CALL TAKEN BY CONTROL AFTER HOURS

Case Date:

1/28/2000

SEWER BACKUP

Case Date:

1/28/2000

Sewer backup.

Case Date:

1/27/2000

HIT WATER LINES

Case Date:

1/26/2000

NO WATER, CALLED SECOND TIME

Case Date:

1/26/2000

Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.

Case Date:

1/22/2000

SEWER BACKUP, CALL TAKEN AFTER HOURS BY CONTROL

Case Date:

1/22/2000

FIRE HYDRANTHIT IN ACCIDENT REPORT, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

1/21/2000

Tenants trash and beer bottles has not been picked up for 3 weeks.