Case Date:

1/14/2003

Ms. Foster emailed Denise Henderson on Monday Jan. 13, 2003, Ms. Henderson then forwarded the email to Christina Fulton and Rosha Hardin. Please see attached email and Memo.

Case Date:

6/7/2002

Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.

Case Date:

5/8/2002

Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.

Case Date:

10/29/2012

Case Date:

1/31/1997

###L###

Case Date:

1/31/1997

T##MC#### Says this is the second week it has been missed. No sanitation notes. Please pick up and let her know if there is a problem.

Case Date:

10/31/2018

The tree on the street has significant low hanging branches and needs to be maintained/trimmed. There are also other trees on this block with some dead branches that should also be maintained/trimmed as some branches have fallen over the past year.

Case Date:

6/14/2002

NO STICKER

Case Date:

11/6/1998

Fri-B/Missed pick-up/Recycling/Alum.cans

Case Date:

1/7/2005

Recyclables & non-recyclables waste mixed. Items are not included in recycling program. Recyclable items not properly sorted. Please sort paper from other recycles.