Case Date:

2/19/2002

Customer called to suggest that a phone number be printed on the bill so customers don't have to look number up in the phone book....

Case Date:

2/18/2002

Customer concerned about two things on new billing format. When they are an aqua-pay customer it says balance due $0.00 but under that says the amount being debited from their account. Customer says it is confusing. Also said a phone number to call should be on the bill.

Case Date:

2/18/2002

The neighbor states that there is approximately 3 pickup loads of trash in the backyard. There are several car/truck tires in the back. The resident is always working on cars/trucks and when the wind blows the gas fumes come into the neighbor's house. The backyard is almost like a junkyard.

Case Date:

2/18/2002

the yard is very littered the shrubs along the south side of the lot have caught alot of litter.

Case Date:

2/14/2002

Neighbor called says that the yard is a mess with trash, old cars, and tires piled in the yard.

Case Date:

2/12/2002

The tenants put their trash out without any tags. It never gets picked up.

Case Date:

2/12/2002

CUSTOMER STATES THAT SHE IS HAVING FURTHER STORM SEWER PROBLEMS AND WOULD LIKE THE SUPERVISOR TO CALL HER FIRST.

Case Date:

2/12/2002

CUSTOMER WANTS TO HAVE HIS WATER METER SET, BUT CANT FIND THE PIPE HE NEEDS TO EXPOSE IN ORDER TO HAVE METER SET. HE WOULD LIKE SOMEONE TO COME AND HELP LOCATE THE PIPE

Case Date:

2/11/2002

CITIZEN CALLED (NOT A SCHOOL OFFICAL) TO REPORT THAT SEWAGE WAS BACKING UP INTO SHOWERS

Case Date:

2/8/2002

CUSTOMER SAYS THAT HIS WATER IS WHITE