Case Date:

5/23/2022

The city bus routinely drives through the Fritz Terrace neighborhood too fast. I don’t have a radar gun but the speed limit is 20 and they are obviously going over. On Saturday 5/21 sometime around 3:00 I believe the bus hit and killed a neighbor’s dog near 3131 Valleyview and continued their route. I did not witness the event but was told by a neighbor the bus stopped for a moment at the same location the dog was hit, near the same time, then continued on. I would like the transit department to identify who the driver was and see what the story is on why they did not stop and try to help or identify the owner of the dog, or if I am mistaken and the driver claims it was not them and perhaps maybe they witnessed the event and could provide more details. Even without the issue of who hit the dog, the bus needs to slow down and not exceed the 20 MPH speed limit. There are lots of kids in this neighborhood, the streets are narrow and the curve at the top of the hill is a blind spot for oncoming traffic. Please address this issue before someone gets hurt or killed.

Case Date:

1/28/2022

The bus stop at this location was vandalized over a month ago and all the glass panes removed. This is the closest stop to my house, and the temperatures with wind chill have been terrible recently. Please replace the glass panes in this structure promptly; it would be very much appreciated by members of your community and Bloomington Transit Users.

Case Date:

8/27/2022

I'm disappointed to find out that the 11 bus is an express route that stops only at the Atlas apartments and on the IU campus. The bus drives right by several stops for the 2 bus on West 17th, and these could be convenient stops for students and university workers that live in the homes and apartment complexes in that area/near Maple Heights. While it wouldn't entirely solve the issue that this area is dangerous for pedestrians (currently few pedestrian crossings near Kinser Pike, W 17th, and N Madison; parts of W 15th with no sidewalks etc.), adding a few 11 route stops nearby could decrease walk times and distance in these areas for those currently walking to bus stops for the 6 route. Please consider adding a couple of stops on the 11 route to serve W 17th street!

Case Date:

12/14/2021

Bus driver got off bus on December 2nd at 4:56 pm and gave someone keys. The 18 people on the bus were waiting for over 5 minutes and also did not know what was going on. The bus route was the 3 West bus route.

Case Date:

9/2/2022

No public transit to where I work. One of the three top employers in Bloomington, and no public transit available.

Case Date:

10/5/2022

There is a City bus stop shelter just north of Thorton Drive on Henderson (across the street from Black Lumber). The last few evenings, it looks like someone is staying in there overnight. Is this allowed?

Case Date:

12/8/2022

Bloomington Transit Late Night bus service FAIL: At 10 pm on Dec 7, t did not work on either the Uber or Lyft app. Uber link from the BT website said “NO VOUCHERS LEFT.” Lyft app did not accept the BTLATENITE voucher code. When I called the BT dispatcher, he did not offer to help but rather have me a number to call Uber.

Case Date:

11/30/2022

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Case Date:

10/24/2023

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Case Date:

1/29/2024

Busses keep stopping here and sit for like an hour. It creates a blind turn where someone could get seriously injured or killed. Please tell busses to not park here.