Case Date:

6/12/1998

tHIS COMPLAINT IS AT THE INTERSECTION OF HWY 37 & 46 BYPASS. "FINALLY...INSURANCE FOR THE SELF- EMPLOYED" SIGN ILLEGALLY AFFIXED TO UTILITY POLE ( NE CORNER)

Case Date:

6/12/1998

THERE ARE TREES IN THE ALLEY BEHIND THIS LOT THAT NEED CUT BACK. THEY ARE SCRATCHING THE SIDE OF HIS TRUCK WHEN HE DRIVES TO HIS GARAGE. THERE ARE ALSO WEEDS AND GRASS THAT ARE VERY TALL IN THIS LOT. THE LOT IS LOCATED BETWEEN SUMMIT, 11TH , MONROE, & COTTAGE GROVE ACCORDING TO THE COMPLAINTANT IT IS SURROUNDED BY STREETS.

Case Date:

6/12/1998

Continuing problems with at Steeplechase Apts. The complex wasn't ready to move into to begin with; the friveway isn't paved, and other problems exist.

Case Date:

6/12/1998

LOW WATER PRESSURE

Case Date:

6/12/1998

HAS LOW WATER PRESSURE FOR SOME TIME NOW

Case Date:

6/12/1998

WATER MAIN BREAK

Case Date:

6/12/1998

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Case Date:

6/12/1998

BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.

Case Date:

6/12/1998

Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.

Case Date:

6/12/1998

Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.