Case Date:

6/11/2024

For last couple of weeks around 20:45-21:00 the Walking symbol for the westbound crosswalk hasn't been activating even though I press the button every single time. I've walked enough to know that it should (or has in the past always allowed to walk as the vehicle track going west gets the green light). Didn't know if the light was just stuck and not changing? Or if you updated when it allows pedestrians to walk?

Case Date:

3/27/2021

There is a pothole on S College Ave near Dodds St.

Case Date:

12/1/2025

This is another bus stop that I don't understand! The whole structure is surrounded by some kind of green cage material, except for the door which does not face the street. So if you are standing inside the cage, I don't know how well you can see the bus, but the driver certainly cannot see you. Plus, once you've decided it's time to stand up and go, you've got to hustle out of the back and scoot all the way around the structure. If this is not a complete wackadoo design, I would enjoy an explanation. But if it IS wackadoo, please warn the future bus stop installers and perhaps fix this one. It takes up an awful lot of sidewalk real estate to be wrong.

Case Date:

12/1/2025

BT is supposed to install some new bus shelters, so I wanted to discuss the one near the corner of 14th and College Ave. It's more or less brand new and it's really bad in some remarkable ways! 1) When they built it, they built it at least twice. I'm not kidding. They ripped out the concrete pad and started over. I've always wondered why. 2) I like that there is a garbage can, but they installed in on the side of the shelter that the bus approaches from. If you sit on the bench, you can't see the bus approach and I doubt the driver can see you either. 3) It might help to sit on the end of the bench farthest from the garbage but you can't because a couple of months ago, someone vomited on it and the roof of the structure has done a pretty good job of preventing the rain from washing it away. 4) That roof, incidentally, does not do a whole lot to shade me from the early morning sun OR any kind of rain that falls at any angle. Not, of course, that it's possible for many people to stand under that shelter because of that bench you can't sit on. ANYWAY. I'm not begging for an improvement or anything (though I wouldn't turn one down!) but these are all just sort of design and installation issues that I think BT should think about the next time they install a shelter. Thanks!

Case Date:

7/13/2023

Trash. Homeless camp

Case Date:

7/4/2025

Tree of heaven spotted in the park. Since they are spraying in the park for other things, this might be a good opportunity to stop this invasive species.

Case Date:

10/2/2025

Stoplights not synched

Case Date:

7/12/2019

Grass a foot tall

Case Date:

9/13/2017

Caller reported that lightd at College Mall Rd. and Eastland Plaza work well from 3 directions, but on one side (from College Mall Road turning into Eastland Plaza) it takes 3 rounds to get a straight green light rather than just a green arrow.

Case Date:

9/22/2017

What is going in place of Whole 365?