Case Date:

1/3/2026

Broken glass on new path At building trade park

Case Date:

12/17/2025

Strong sewage smell in the street on and off on 4th street between Maple and Waldron. Comes and goes, but probably is not good. Worried about sewage backup into house main.

Case Date:

12/16/2025

Our trash and recycling were not picked up on 12-16-25

Case Date:

12/13/2025

I don’t think I paid my ticket when I left the 4th street parking garage. I don’t want the bill to keep climbing.

Case Date:

12/3/2025

I live across from Rosehill and walked into town today. Many of my neighbors had not yet shoveled their walks, making me walk in the street, which is never a great idea. The worse address was 516 W 3rd, but there were many bad sports between my house and downtown (and some bad spots downtown). It’s been more than 24 hours since the snow stopped. Please remind people about the snow removal ordinance, and please do a much better job of enforcing it. Thank you.

Case Date:

12/1/2025

A request for snow removal practices going forward. The location is where South Morton ends at the Convention Center overflow parking lot. Vehicle traffic is stopped by three yellow bollards, but many pedestrians and cyclists use this road to enter the B-line from Morton St. In past winters, snow plows push the snow into a large pile that entirely blocks off the end of S Morton St, so even pedestrians can't pass through. In the past, I have shoveled a pathway through, but it takes hours depending on the size of the pile and how frozen it is, and I have to redo it every time plows come through, and I go through at least 5 snow shovels per year since they break from the amount of snow I need to move. Now I have a back issue, so I can no longer shovel a path through. Can you please coordinate snow plowing so that the end of S Morton is not entirely blocked? Maybe a smaller plow (like they use on the B-line) could work with the larger plows to keep the path as open as possible. Thank you.

Case Date:

11/27/2025

Trash has been left out back by the alley for a while now

Case Date:

11/27/2025

Trash has been left out back by the alley for a while now

Case Date:

11/24/2025

#206651 was closed by Rob Council with this note: "Addressed issue with property owner. Will follow up." What does this mean--that Rob will follow up or that the Homeowner will follow up? It has been 30 days since I mailed the owner a certified letter and 19 days since I filed a nuisance complaint. The "resolution" of the report tells me nothing. Did the owner say that he would remove the dead parts of the tree? Does the city agree that it is dangerous? I am no less worried today than I was 4 weeks ago, but the case is closed.

Case Date:

11/20/2025

There is a huge pothole in the Monroe Convention Center auxiliary parking lot, just west of the b-line trail, and just north of the paved road that connects the two parking lots. The pothole is a very significant safety hazard, and should be filled in immediately. Please reach out if you have any questions. Thank you.