Case Date:

2/15/2016

Customer wanted to know how much of the sewer lateral is his responsibility to maintain.

Case Date:

5/18/2016

Storm drain is clogged with mud.

Case Date:

5/26/2015

Storm drain needs to be cleaned off.

Case Date:

10/8/2018

I am submitting this Ureport on behalf of Upland Brewing. Pete Batule of Upland Brewing contacted me on 10-5-18 to say that Upland has been experiencing significant issues with odor coming from the storm drains on the north side of 11th street directly in front of Upland's patio. The odor is having a negative impact on their patio dining customers. Here is background on the issue as provided by Mr. Batule: Upland has had ongoing issues over the last few years with odors near the patio. They installed a piece of equipment above their lift station (the Peacemaker) next to the patio to neutralize the smell coming from the lift station. It wasn’t until the Peacemaker was installed that they suspected most of the odor was coming from the storm drains. Phil Peden has done some investigation on the storm drains. He noted there is an illicit connection tying to the north side of the storm box. Phil doesn't believe it is tied to a toilet because there isn't paper in it, but perhaps is related to byproduct or a wash drain/sink coming from elsewhere. Upland has dye tested their facility and found no evidence that the connection on the north side of the storm box is connected to their facilities. The odor comes on very strong at times to the point where they have to relocate customers. They notice an increase in odor around times when it rains and storm drain activity increases. James Hall and I discussed this issue on 10/8/18 and James has started to follow up internally at CBU on next steps. Kelly

Case Date:

9/4/2024

The storm drain continues to stay clogged at 16th and Jackson. We have cleaned it 4 times this year. It. Is a drainage design flaw. Everything washes out and gets clogged .

Case Date:

5/24/2025

There is a storm drain right by our restaurant that has a really bad smell coming out of it. I didn't know who to contact about this issue.

Case Date:

10/27/2017

Walking home Thursday night, I turned my ankle in this hole. In the dark, it's invisible. This whole block is in bad shape (west side of road).

Case Date:

9/30/2019

The photograph of this hole was taken Sept. 27, 2019. The same hole can be found in case #161692 from Oct. 27, 2017. Danna Workman reported that the hole had been repaired, but I can assure you it was not. It is located between 1217 and 1221 N Madison (closer to 1217, and so large as to be observable from satellite photos and Google Street View). Even though I knew it was there, in the dark the other night, I nearly turned an ankle in it. The whole sidewalk along the west side of N. Madison between 16th and 17th is in a terrible state of disrepair and has been the entire time I've lived in this neighborhood. I know that landowners are supposed to maintain the sidewalks, but I also know that it's the city's duty to enforce that rule. What I don't know is why Danna Workman reported that the hole was repaired when it wasn't. In any event, the sidewalk is still a hazard. What are you going to do about it?

Case Date:

10/16/2019

I recently saw a map of sidewalks that showed the westside of Madison between 16th and 17th was in "fair" condition (https://bloomington.in.gov/transportation/sidewalks/repair-assistance/map.pdf). This stretch of sidewalk is narrow and broken and one of the worst well-traveled pedestrian areas in town. The east side of the street, labeled poor on the map, isn't nearly as bad. At the very least, I'd like the map corrected so there is an accurate recored. But, what I'd really like done is that this block is fixed. It is heavily traversed and will likely see more traffic once the bus routes change. Thank you.

Case Date:

5/12/2020

Request to repaint yellow curb