Case Date:

5/10/2024

I lost my passport. Last time it was used was February 21st after that I haven’t used it and I just noticed that it was missing two days ago.

Case Date:

5/10/2024

I want to report my lost passport. It was last used on feb 21st and then hasn’t been noticed missing until two days ago. It is an Indian passport with my name as RIYA YOGENDRASINH BAKROLA.

Case Date:

8/29/2024

Side walk is uneven. I fell just walking on the sidewalk because of the sidewalk . I learned my son and 2 roommates tripped earlier. I reported it to an employee and he said he has tripped but it’s a city issue. I am 60 years old and feel fortunate I was able to quickly put my hands down so I did not land on my face. This is a big injury waiting to happen

Case Date:

9/2/2024

The issues with this property is that they have barking dogs whenever someone is approaching the property line and that they have debris and trash on their property that needs to be cleaned up. Thanks

Case Date:

5/20/2025

Two sets of wires that are loose and not connected to anything. They are hanging on two parts of the fence in the back alley behind 15th Street behind 315 and 319. If they can be taken down that would be appreciated.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

6/4/2019

Hi! I’m a bit confused about this charge on my account and am not completely sure who to contact. I paid the meter for one hour to get hartzels ice cream (as seen on the charges) but I never paid for $8 (or 8 hours). This is clearly an incorrect charge because I got ice cream at 6 PM and the meters end at 9 therefore I am even unable to add that much money to a meter. If I could please get a refund for the $8 charge I would really appreciate it since i didn’t even use it!

Case Date:

9/2/2021

Cars parked on yellow curb, have trouble seeing around them to get out.

Case Date:

9/17/2021

I not sure if any one has ever complained about this but The intersection at 14th and Woodburn Ave is a very tight intersection as I have noticed an issue of people parking where they aren't suppose to. I'm almost got hit coming off Woodburn to 14th street cause you can't see past the cars. My son's bus has a hard time making the turn on Woodburn from 14th street cause people park on the yellow curb. This is an everyday problem. Please check on this. Thanks, Hannah.

Case Date:

10/23/2021

Hard to see around cars parked blocking the crosswalk