Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

6/24/2015

Across the street from 2527 S. Madison, in a gravel driveway a lid is off. Customer did not know what kind of lid that it was.

Case Date:

11/18/2020

Just noticed that water pressure dropped a lot within the last few minutes. Is there something being worked on in the Vroadview area right now?

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

7/3/2024

Water pressure at all the spouts abnormally low. Started 7/2/2024

Case Date:

9/4/2024

Our water pressure has been very low all evening and continues to worsen. We do not see any signs of leaks in our house. However, there has been a construction/digging crew near our house all day. I believe they may be digging for fiber optic cables.

Case Date:

12/31/2022

I think the water main in front of 2700 S Banta is ruptured - there is water coming out of the cracks in the street and its not snow melt/runoff. A section of the main was replaced a few weeks ago about 50ft south of where this new leak is.

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

3/21/2024

Hearing animal activity in attic- scraping, digging, tearing insulation. Not sure what animal(s) are up there. We need some guidance. Thanks.

Case Date:

8/23/2012