Case Date:

2/10/1997

LEAK AT METER PIT

Case Date:

1/29/1997

NO WATER,THIS WAS AN AFTER HOURS CALL TAKEN BY UTILITIES CONTROL

Case Date:

11/14/1996

Ms. Green called. The property at 805 E. Grimes Lane has experienced bad tasing water for at least two weeks. The water tastes "dirty" or "muddy." The property may be in the name of John Musselman. Ms. Green is not sure whose name the service is in. I explained to Ms. Green about "lake turnover," but she would like to have lab contact her and run a test anyway. A copy of the complaint was faxed to Dillman for a lab test to be run.

Case Date:

2/18/2002

Customer concerned about two things on new billing format. When they are an aqua-pay customer it says balance due $0.00 but under that says the amount being debited from their account. Customer says it is confusing. Also said a phone number to call should be on the bill.

Case Date:

8/12/1997

LOW PRESSURE

Case Date:

2/21/2000

HIT WATER SERVICE LINES WHILE WORKING

Case Date:

9/4/1999

Wants water shut off because basement is filling with water from leaking pipe.

Case Date:

8/1/1999

AFTER HOURS CALL TAKEN BY CONTROL, TROY POWELL CHECKED LEAK CALL SERVICEMAN TO SHUT OFF,

Case Date:

3/26/1999

WATER IN MIDDLE OF STREET FOR A FEW DAYS.

Case Date:

8/27/1998

WATER MAIN BREAK.