Case Date:

2/3/2025

Hello , During the month of December 2024, there was utility work done on my property while I was away for the winter break. When I returned, there was 1.5 feet of snow; however, since it has melted, I have seen the damage that was done to my front yard - see the attached photos. There are two holes in my lawn (photo on right) and the crew stained my limestone walkway (photo on left). Can you please send the utility company to repair these damages as soon as possible? Thank you. Sincerely, Elida C. Behar February 3, 2025

Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

3/5/2025

For the last several weeks this hold in the ground has been open, with an abandoned shovel and hazard tape surrounding it. I don't think this is the responsibility of the homeowner, because this was left this way by the work crew that was installing fiber optic cable. It is on the block just south of the intersection with Atwater.

Case Date:

3/10/2025

Spectrum dug a large hole in the yard that hasn't been filled. Afraid that someone will fall in the hole. Tried to contact Spectrum with no response.

Case Date:

3/13/2025

Made a left onto Lincoln from 4th toward Kirkwood 3-13-25 , probably about 12:15. Yellow paint spill from 4th to Kirkwood. Didn’t think a Lot about it. Thought it was dried. Looked like paint for lining the roads. Stopped at the grocery. Raised yellow paint on my tires, wheel wells and some on the bottom of the car.

Case Date:

3/24/2025

Who is responsible for maintaining (or removing) vandalized Ameritech utility boxes? This is one example, but they litter the landscape all over the city.

Case Date:

4/17/2025

Difficult to exit 1405 South Rogers Street parking lot onto S Rogers due to line of site obstruction (bush) on the property 1409 S Rogers Street. Consider requiring trimming bush back to clear line-of-site for exiting parking lot of 1405 S Rogers Street. It is difficult to visualize traffic travelling northbound due to bush/obstructed view. Thank you.

Case Date:

10/23/2021

Hard to see around cars parked blocking the crosswalk

Case Date:

7/21/2023

The owner of 408 S Mitchell now has created a couple of extra parking spaces in the yard on what used to be grass. Did they get a permit to do this?

Case Date:

1/2/2025

One can see that this lamp on the NE corner of the picnic area on Hopewell Commons has one of its pair of lights out. You might want to have the contractor replace this obviously faulty bulb.