Case Date:

1/17/2025

Sidewalks not cleared: 720 S College Mall Rd (E side) & 2628 E Covenanter Ct (E & W sides of College Mall) My wife and I walked to the "Shoppes" this morning on College Mall Road. After climbing over deep mounds of snow on the W side of Covenanter and crossing College Mall Road, we found that there had been no effort made to clear the sidewalk on the E side. Thinking we could return more easily by going North and crossing on Buick Cadillac Drive, we tried that. No attempt had been made to clear this sidewalk either. These are ALL commercial properties that should be responsible for clearing; that had done so for cars.

Case Date:

1/3/2025

My apartment X32 has flooded 4x since April 2024, with the last time being on December 16, 2024. After the 3rd time it flooded on May 15, 2024, they informed me that a drain pipe was leaking directly into my apartment and placed a plastic pipe to extend the drainage. However, this was not a permanent fit and it flooded again. On December 17, 2024 I went into the leasing office and asked to relocated by the end of January. They stated they could not accommodate this and someone would reach out to me later in the week. No one did. I left a message on January 1st and they called me back on January 2nd. I informed my apartment that a mold test kit tested positive for mold in an air test of the bedroom as well as a swab test for under part of my living room and bedroom baseboards. I was informed mold was everywhere and in order to leave the unit I would have to find another tenant to sub lease it or pay 3 months rent for a buy out. I don't believe these conditions are safe for me in the long term and they are refusing to provide a permanent fix to the issue. Their current fix is to place another plastic drain pipe, which was only a fix from May to December.

Case Date:

1/25/2025

Trash and recycling cart visible from street in violation of city code 6.04.110.

Case Date:

1/25/2025

Trash and recycling cart visible from street in violation of city code 6.04.110

Case Date:

1/9/2025

Trash collection was on Tuesday. It's Thursday and the cans are still out on Ballantine Rd. north of Hunter.

Case Date:

11/26/2024

Over the past year and a half I have asked HAND and Sarge Rentals to remove the garbage cans from the tree row of the 600 block of University St. HAND finally tild me they were fining the rooming house at 624 S Fess. That did not help. I asked Sarge Rentals to remove the Rumpke trash and recycling bins once they switched over to Avas. They did not. Now the Avas bins are in the tree row along with the Rumpke ones and another waste basket (see picture). When I moved here 30 years ago I went to a city meeting to complain about the trash at the rooming house. The problem was remedied by placing a dumpster in the alley behind the building. That was replaced by the Rumpke bins. None of the residents nor Sarge move the bins from the tree row after trash is taken. No other homes on University St behave in this manner. PLEASE DO SOMETHING TO REMEDY THIS EYESORE!

Case Date:

1/12/2025

Both of these locations, and many more, still are snow covered almost a week after the snow stopped. Please enforce the snow clearing ordinance more vigorously. Please also require property owners to clear corners instead of leaving snow between the sidewalk and the street. Thank you.

Case Date:

2/24/2025

Trash and recycle bins have remained at the curb for a week.

Case Date:

2/28/2025

My neighbor's tree hangs over the street where I park my car. I do not have a driveway and my only option is to park on the street. This house is empty and has been for a long time. The tree has limbs that are dead and falling and breaking and I'm worried they will fall on my car. I don't know who to contact to make them take care of this. The last time we had that super strong wind I wasn't home luckily but a huge limb fell down into the street from that tree you can see where it broke off from. The limbs that hangs over my car needs to be cut down.

Case Date:

10/24/2024

Caller would like to send an inspector out to check of the exterior deck that is over a flat roof due to amount of students on the deck and safety concerns regarding the structure. Caller wished to remain anonymous and have be report this on their behalf.