closed #171986
Water Quality
1014 E Wylie ST
- Case Date:
- 3/13/2020
Water coming out of taps BROWN.
Water coming out of taps BROWN.
Orange tap water.
Water smells like dirt. Literally like soil. It’s been this way for at least a week, and nothing has made it better. I’ve tried bleach in the drains, thinking it was the pipes.
Water running brown from al faucets in home. Have been calling the city for several hours and unable to reach anyone.
During some construction of some sort, dealing with the power lines in the alley to the left of my house, the case must have been brittle and they broke the lid to the water mane. They put an orange traffic cone over the hole, but it did not help anything. Due to it being open to the elements. My water mane froze. Im not sure if there is anything that can be done. But if someone could come by, replace the cover, and fix the water issue, it would be very helpful. Due to this issue, we have no running water.
Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.
The water has a similar taste as it did last September.
Musty tap water, as bad as its ever been. I have a .5 micron carbon filter on my kitchen sink and the awful smell taste still gets through. Been this way for several days now. Something is up.
Water bill doubled since last month and toilets are having low water pressure. Worried that there might be a water leak.
Our water is not working in any faucets. There is some construction outside but there was no warning that our water would go out.