Case Date:

6/18/2025

During today's GIS training with Max, I checked out the MyBloomington portal and noticed that the Parks are not showing up currently. See screen capture attached.

Case Date:

12/8/2020

I am currently attending the virtual City of Bloomington Board of Park Commissioners meeting via Zoom. I am disappointed by the city’s negligence to make this meeting more accessible for those with hearing barriers. Why don’t ALL virtual city meetings have closed captions and/or live signing?


Case Date:

10/23/2025

Will you *please* re-enable the map feature on uReports? See case# #206286. It is understandable that it needs to be upgraded/"rewritten" - it has been a bit persnickety lately - but why not keep the one that's been used for a long time by a lot of people until you have a new one to replace it, rather than just disabling it while you figure out how to improve it? It makes *zero* sense to turn off a functional and useful feature that needs some updating while it still works fine, and not explain fully why that was done.

Case Date:

3/31/2018

I would like to request a link to access webmail for employees on the City of Bloomington's website. I have been attempting to access my webmail, and it is saying that the CIty's link is not secure.

Case Date:

5/1/2018

Everytime I try to use your embedded Google map and try to zoom or pan it zooms all the way out to a view of the whole globe. This is not the first time I've reported this. And it is not my phone because your site/app is the only one I have this problem with. You might check the gesture detector code

Case Date:

5/27/2018

I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website? https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf

Case Date:

7/1/2018

Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!

Case Date:

11/10/2018

Received the attched error message when trying to access https://esuite.bloomington.in.gov/esuite.utilities I'm using Chrome Version 70.0.3538.77 (Official Build) (64-bit)

Case Date:

11/11/2018

Google Chrome says your esuite for paying bills is not safe and it will not let me access it. Please update your website and make it safe to pay bills online.

Case Date:

2/22/2019

the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.