Case Date:

5/11/2024

I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.

Case Date:

4/18/2024

Sent a request on April 8th for information concerning an area of our parking lot that use to be an alley. We have some issues and were trying to get some answers.

Case Date:

4/8/2024

Using the MyBloomington website, ( https://bloomington.in.gov/mybloomington/ ) It would be helpful to list the historic designation per the SHARD for houses both in and out of historic districts. (i.e. C / Contributing, NC / Non-Contributing, O / Outstanding, etc.) and linked to a page that explains WHAT THAT MEANS in terms of modifications to the outsides of houses, whether or not that structure is in an historic district. Many homeowners come before the Historic Preservation Commission angry and uninformed. Consult with the HPC Program Manager, Noah Sandweiss, on what to put in these blurbs - it changes based on whether the property is in a district, as well which district it is in. (Noah’s email: noah.sandweiss@bloomington.in.gov )

Case Date:

4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.

Case Date:

2/26/2024

uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.

Case Date:

2/23/2024

the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.

Case Date:

2/6/2024

When attempting to submit an application for a R/W Permit I received the attached error message.

Case Date:

2/2/2024

Some calendar entries require logging into a Google account before info about the public meeting can be viewed. It would be helpful to not require logging into a Google account before display of public meeting information in order to ensure greatest levels of accessibility and participation. For example, on the page at https://bloomington.in.gov/boards clicking on the calendar links displayed on the right side of the page for the Feb 9 meeting of the Metropolitan Planning Organization Policy Committee or for the Feb 12 Board of Public Works Session displays a prompt to log into a Google account if the visitor is not already logged into a Google account. In contrast, clicking on the calendar entry for the Feb 7 Common Council Regular Session immediately displays the associated public meeting information, without first requiring a Google login.

Case Date:

2/2/2024

FYI: I've tried submitting this several times using Safari on both macOS and iOS and I fails every time I include a photo, so I'm leaving it out for now but can provide it later if desired. (I think your webform doesn't know how to handle heic images.) In any case, I reported this issue to INDOT, but at first they said I should report it to IU. So I did. Then later they said I should report it to the city. So I am. This is an open/unpaved section of the multi-use path. It's been in this state for months and is getting worse. Can this be repaired?

Case Date:

2/1/2024

I don't thing anybody in the city is doing their job maintaining the broken street lights and torn up roads. You all realize these heavy buses destroy the roads, right? You all hiring or just reading ureports and getting your kicks in? Writing parking tickets just to pay the ticket writers wages and then misappropriating the rest of the funds. Sounds like Bloomington city government at its finest! 27 years I've been watching this city go downhill. You are getting close to the bottom.