Case Date:

12/11/2022

There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?

Case Date:

8/28/2023

I heard my sump pump running and went down into my basement to find water had accumulated in the southeast corner. This is in the vicinity where water would be piped into my home. I checked my water heater which is in that area of my basement (installed last December) and it doesn't appear to be leaking. I'm wondering if there's a leak underground somewhere.

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.

Case Date:

12/31/2022

Low water pressure. Also neighbor at 1668 N Russell has same issue

Case Date:

1/3/2023

water meter at 1003 n madison (my neighbor) lost its antenna hat, i think from snow clearance activities. since its actually in the sidewalk, it sees more abuse than a lot of others. I've noticed all-plastic lids on some around town so i figure you guys must have a procedure for this sort of location. just wanted to let you know before it gets super cold again. thanks!