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City of Bloomington, Indiana

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open #202577

Water Utility Problems

4353 E Deckard Dr

Case Date:
5/9/2025

Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.

closed #161562

Water Utility Billing Problems

512 E 15th ST

Case Date:
10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

closed #149157

Water Utility Problems

1022 1/2 N Madison ST

Case Date:
10/19/2015

Loose water meter cover?

closed #153951

Water Utility Problems

Case Date:
7/7/2016

Citizen (Mark Land) apparently contacted Utilities before but was not satisfied with the response-- he missed a water payment because he was on vacation and is upset that the situation cannot immediately be fixed. He already paid the past due balance, but water was shut off. He was told it could be turned back on by 6 or by tomorrow, and he just wants it on sooner rather than later. Call (812) 272-1500. The water is in his wife's name (Theresa Spano)

closed #130403

Water Utility Problems

3925 E Hagan ST

Case Date:
1/25/2013

water bubbling up out of round cover in street smith snd e Hagan st on ne corner

closed #130882

Potholes, Other Street Repair

701–799 S Mitchell St

Case Date:
3/8/2013

Standing water for days after rain. Been a problem for over a year.

closed #141772

Water Utility Problems

512 S Jordan AVE

Case Date:
10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

closed #141950

Water Utility Problems

512 S Jordan AVE

Case Date:
10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!

closed #147557

City Construction Projects

Indiana University, Bloomington

Case Date:
8/20/2015

Subsidence of manhole cover. (Water) I have seen no less than 3 people stumble due to 1/2" drop. Maybe bevel edge of brick.

closed #148456

Other

2991–3149 The Stands Dr

Case Date:
9/18/2015

Water meter insulating cover is not installed. It is leaning on street sign in picture.