Case Date:

2/27/2024

For years there has been a strong sewer smell in the this area. (I have paid for plumbers to examine my house and the problem is not in the house.) As the cable workers have been laying the cable, I asked various if they also smelled the sewer odor and if they knew where it might be coming from. There were three basic answers: (1) A "lift station" in one of the drains may be faulty; (2) the terrain where sewage may back up at the crest of the hill; and (3) the manhole cover between houses at 909 West Gourley Pike is old and may be corroded so that the sewer gas is able to escape.

Case Date:

4/8/2025

There are two pipes that run under the railroad tracks, opposite the B-Line trail at lamppost 157, that are part of the stormwater drainage system for the surrounding neighborhoods. They both appear to be almost completely blocked up, effectively creating a stagnant pond on the north side of the tracks. I tried clearing debris from around the mouth with a rake, but I believe the blockages are deeper inside the pipes. It would be good if this could get cleaned out before mosquito breeding season begins. It might also be a good idea to install a grate to prevent larger debris from getting lodged inside these pipes in the future. Thanks!

Case Date:

4/30/2025

Drainage pipes that run under the railroad tracks are blocked up again. I cleared as much as I could from the inflows but I can see more material lodged inside. Hope we can get a grate installed at some point to prevent future blockages. Opposite the B-Line trail at lamppost 157. Thanks!

Case Date:

1/28/2024

Complex, long-standing problem: water pools and has nowhere to drain to on Woodlawn just north of 12th Street and up against the south side of the RR tracks. This isn't such an issue when the temperature is reasonable, but when it freezes it poses a sliding risk when the train is approaching. Major accident just waiting to happen.

Case Date:

3/15/2025

Significant flooding at the intersection of Blair Ave and W 11th St during today's storm. The intersection completely flooded and spilled over my neighbor's driveway and into my yard, eroding the swale. I had to wade through ankle-deep stormwater multiple times to unclog the street drains, as the rain continued to wash more leaves and debris into them.

Case Date:

8/17/2024

The drain is completely clogged with plants and dirt- not good when it rains for risk of flooding

Case Date:

8/31/2024

My water meter was to be replaced this past Wednesday but the service folks doing this work were not able to shut water off at the street as they said my water shutoff was bad. I am not able to turn water off in the house as well as I have a bad gate valve that needs to be replaced. I do have the city water spot prepped and ready for your replacement. I would appreciate a call to get this repair completed as soon as possible so the water meter guys can return to complete their work. Thank you. Terry Duffer

Case Date:

6/24/2024

We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.

Case Date:

6/16/2025

I was riding in the Woodlawn bike lane today going south and it was full of rocks and debris. It ended up popping my bike tire. Please keep the bike lanes clean, especially on busy roads like Woodlawn where riding into the road would have gotten me hit by a car.

Case Date:

10/19/2023

Hello. There is a dual drainage grate system in the middle of Blair Ave just before W 12th Court heading North. It looks as if the grates are sinking and are going to fall into the hole under them. There is major damage and erosion of the structural integrity of the cement and asphalt surrounding the grates and across the entire street. There is exposed metal bars that drivers swerve to miss to protect their cars putting humans and parked vehicles at risk. Can you please help? Thank you for all that you do!