Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

3/12/2025

Contractors were working at the front of my yard 2 or 3 weeks ago, and I noticed a sewage smell in my garage around the same time. Unfortunately, the smell has not gone away. Can you confirm whether the city has been in my neighborhood doing work and whether the sewage line in the area has been compromised?

Case Date:

3/17/2025

After heavy rains Sat. and Sun., 19th St. between Walnut and N. Washington looked ghetto with all the trash that washed down from Lincoln St. All the storm drains along 19th were and are packed with trash and debris. The storm water drainage in this area is under sized. This has been a problem for years.

Case Date:

4/17/2025

Debris and gravel/sand along curb of Sare Road between Jackson Creek Middle School and Mill Stone Ct. The gravel/sand is hazardous to cyclists and bikers.

Case Date:

5/13/2025

There is a strange grate over a sewer on the residential side of Kinser PK right by the entrance to the golf course.

Case Date:

5/22/2025

The water meter located at 1502 S. Olive St. has a shutoff valve that is to tight to shut off. The meter is located in the front yard and has been covered over by dirt from work that was previously done by the installation of Fiber Optic. If someone can please take a look at the meter and loosen the valve so we can shut off the water if needed. We had to do work on the bathroom and needed to shut off the water and couldn't.

Case Date:

5/22/2025

After the recent deluge, intersections along E 5th Street (Clark, Bryan, Union) and E 7Th St (Clark) are strewn with gravel having washed into the roads.

Case Date:

6/3/2025

812-381-1595 Homeowner at 400 E. 1st Street has his water meter uncovered. He said the whole piece is just missing.

Case Date:

6/15/2025

Our street, which is sloped downward from Dunn to N. Walnut, has water sluicing down Glendora in even a light rain. We have no storm drains or infrastructure to handle heavy rains except for the ditches some residents have dug on their own properties. I have such a ditch at 311 Glendora, and it runs very full and fast when it rains, keeping the street from flooding even more than it always does. My ditch has asphalt that is full of holes, so it needs patching- but that will only be a bandaid on what is a much larger problem... the fact that our neighborhood has no stormwater infrastructure. This causes basements to flood, and even one resident's basement wall to collapse under the floodwaters pouring down from Dunn St. Please contact me for more information, or direct me to the person who can help us. Thanks!

Case Date:

11/11/2024

Since last week's rainfall, the sewer grates on E 1st Street are covered with leaves, particularly between Fess and Grant Streets, thus preventing the proper drainage of rainwater. Can you please have these cleaned? I also want to add that this has begun happening more often since the City has stopped collecting curbside leaves. Thank you for your help, E.C. Behar 11/11/2024