Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

4/20/2025

Gravel in the road

Case Date:

4/17/2025

Debris and gravel/sand along curb of Sare Road between Jackson Creek Middle School and Mill Stone Ct. The gravel/sand is hazardous to cyclists and bikers.

Case Date:

4/11/2025

Pothole at traffic light utility access on east side of the west bound lane on Winslow adjacent to stop line. Asphalt surrounding the concrete access point is missing

Case Date:

4/22/2025

Just a suggestion for the next time any work is planned for Grant Street: At the intersections with both 8th and 9th streets, there are some storm sewer grates alongside the road that are too accessible, in that their design is completely open, with only a single metal bar across the openings. This allows animals and large pieces of trash to flow into the storm sewers. All the other grates in the neighborhood are more enclosed and safer. Might be good to switch these old ones out with ones that are similar to all the others and safer. Even a very small child might be able to fit into a couple of them, because the cross-bar on some of them is bent so much.

Case Date:

4/22/2025

New hydrant has deep erosion ditch that is hazardous

Case Date:

4/22/2025

A large hole has developed next to a drainage grate in this alleyway and is continuing to deteriorate. This alley b/w Rogers and Madison (North/South) and 3rd/4th (East/West) is frequented by both area residents and employees at adjacent businesses.

Case Date:

4/24/2025

There is a crack in the culvert under I-69. It was made by welding a coiled plate of steel into a pipe, but one of the welds is broken/missing. This is causing soil near the broken weld to wash into the pipe. if left unchecked, it could create a cavity around the pipe and sinkhole under I-69. Here is a video: https://youtube.com/shorts/SIJtULk4RQk

Case Date:

4/21/2025

On the south side of the overpass on Third Street, near the convention center, there is a hole with a broken grate on it. It’s a tripping hazard. There are two more holes in the street at Third and College, near the south east corner. More tripping hazards. Thanks.

Case Date:

4/24/2025

There is some loose gravel at our intersection where N Dunn meets E Saville. Not a lot but when I mowed my yard, I noticed it just a bit ago.