Debris Removal (Sand, General Street Debris)
- Case Date:
- 11/11/2024
Since last week's rainfall, the sewer grates on E 1st Street are covered with leaves, particularly between Fess and Grant Streets, thus preventing the proper drainage of rainwater. Can you please have these cleaned? I also want to add that this has begun happening more often since the City has stopped collecting curbside leaves. Thank you for your help, E.C. Behar 11/11/2024
Sewer Problems (Storm Sewers)
- Case Date:
- 3/6/2025
Betsy Smith - 812-327-5472
Ms. Smith called to report that sewer work was done at Jackson/W. Kirkwood. This has caused one of the manhole covers to not be sealed properly and it is constantly rattling. She would like to have someone come out and correct this.
- Case Date:
- 4/13/2024
Since the street was repaved our garage has flooded 3 times in the past year due to runoff coming d9wn our driveway and over our yard. We tried to dig a relief ditch but this is more difficult and the flooding is due to the fill in of the original ditch in the easement and the fact that the culvert under the driveway is now clogged with roots and dirt. I need the ditch dug properly. Also, your department fixed a brok3n main last winter and did not fill in the hole left by the repair.
- Case Date:
- 4/18/2024
Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.
Sewer Problems (Storm Sewers)
- Case Date:
- 3/10/2025
There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 3/12/2025
Contractors were working at the front of my yard 2 or 3 weeks ago, and I noticed a sewage smell in my garage around the same time. Unfortunately, the smell has not gone away. Can you confirm whether the city has been in my neighborhood doing work and whether the sewage line in the area has been compromised?
- Case Date:
- 3/17/2025
After heavy rains Sat. and Sun., 19th St. between Walnut and N. Washington looked ghetto with all the trash that washed down from Lincoln St. All the storm drains along 19th were and are packed with trash and debris. The storm water drainage in this area is under sized. This has been a problem for years.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 1/9/2023
700 block of E first Street, just before the intersection with Park: a sunken manhole cover
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
Sewer Problems (Storm Sewers)
- Case Date:
- 9/7/2022
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road.
We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th
From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov>
Sent: Wednesday, April 6, 2022 5:01:13 PM
To: Mihaela Lee <mihaelalee@hotmail.com>
Subject: Re: [stormwater] 410 E Vernon Ave
Mihaela,
Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able.
Thank you,
Katherine
On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote:
Hello,
I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do.
Thank you,
Mihaela